Welcome to Q-MATIC

Qmatic is the global leader in customer journey management. We invented the concept in 1981 and have remained committed to innovating world-class technology solutions that create great experiences for customers, patients, citizens and the staff who serve them.

The Leading Customer Journey Management System

Qmatic Customer Journey Management creates happier customers and employees. It begins at the moment of engagement and connects every online, mobile and physical interaction all the way through to gathering real-time feedback. Understanding your customers' journeys help you gain a broader perspective of how people engage providing the insight and resources you need to succeed... More >>

Q-MATIC Orchestra
Deliver an exceptional customer experience across your entire enterprise from a single point of control
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Q-MATIC Orchestra Customer Journey Management for the enterprise height=
Q-MATIC Solo
Solo is the small but powerful solution to increase customer satisfaction and operational efficiency.
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qmatic Direct
Q-MATIC Solo Linea
A simple to use linear queuing solution suitable for retail, finance and any queuing situation
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qmatic Direct
Q-MATIC Self Service Kiosks
Manage your first physical customer touch point with self service kiosks from Qmatic
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qmatic Direct