Qmatic is the global leader in customer journey management. We invented the concept in 1981 and have remained committed to innovating world-class technology solutions that create great experiences for customers, patients, citizens and the staff who serve them.
Qmatic Customer Journey Management creates happier customers and employees. It begins at the moment of engagement and connects every online, mobile and physical interaction all the way through to gathering real-time feedback. Understanding your customers' journeys help you gain a broader perspective of how people engage providing the insight and resources you need to succeed... More >>